Tools Used: Citrix Podio, Wordpress, Klaviyo, Woodwing, CRM, Salesforce, Microsoft Office, Smartsheets, Excel, Outlook, Facebook Business Manager, Canva, Social Media Platforms

Andrew Harper is members-only subscription based platform providing candid editorial reviews of the most luxurious and unique hotels and travel experiences worldwide.

The Goal:

  • Elevate Andrew Harper’s email marketing strategy to drive engagement, retention, and conversions.

  • Leverage data-driven insights to optimize email performance and segmentation.

  • Strengthen brand storytelling through compelling email content and personalized campaigns.

  • Increase membership acquisition and renewal rates through strategic email initiatives.

Deliverables:

  • Spearheaded the email marketing strategy, increasing email open rates by 18% and click-through rates by 12% within six months.

  • Developed automated email workflows, leading to a 20% increase in member retention and re-engagement.

  • Created high-converting email campaigns that contributed to a 15% boost in membership acquisitions.

  • Analyzed performance metrics and A/B tested content strategies, optimizing email performance and improving conversion rates by 10%.

  • Collaborated with cross-functional teams to integrate email marketing with brand initiatives, supporting a 22% increase in overall digital engagement.

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